Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Generic sales training programs offer broad guidance, but miss the mark when it comes to addressing the challenges one faces ...

We’ve updated our page on Agentforce with details on new vibe coding tools to help build business applications. Since its ...

The ShinyHunters extortion group claims to have stolen over 1.5 billion Salesforce records from 760 companies using compromised Salesloft Drift OAuth tokens. For the past year, the threat actors have ...