Juniper Research was founded in 2001 by the industry consultant Tony Crabtree, in the midst of the telecoms and dot-com crash. The business was fully incorporated in February 2002 and has since grown ...

Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of ...

Singapore-based telecom solutions provider Globe Teleservices says it has signed a partnership deal with Cambodian telco CamGSM (a.k.a. Cellcard) to deliver an A2P SMS firewall solution.

Voiso, the AI-powered contact center platform serving enterprise sales and support teams, has entered into a formal ...