SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

Support services are fundamentally important to CDMS vendor selection. Consider the story of this complex rescue study when ...

After layoffs, it's unclear how many people are policing civil rights violations inside the Department of Homeland Security, ...

Keshav Agarwal of Daylight Capital explains the kind of support D2C brands need today to navigate decisions around branding, ...

Tony Pritzker approaches environmental philanthropy like a patient strategist. A scion of one of America’s best-known ...

Contaminated Coldrif syrup kills 11 children in Chhindwara district. Families spent lakhs traveling to Nagpur as MP town ...

Let’s Help hosted One-Stop Homeless Resource Center pilot program over the summer, with community agencies coming together to provide resources.

Stepping on a Lego or cutting your finger causes pain, but they aren't the only body parts sensitive to touch. In fact, one ...

The prosecutor’s office halted the investigation into one of its own employees, blaming a paperwork issue. Now he’s back at ...

Optus customers have come forward to report more cases of triple-0 calls failing outside the embattled telcos previously admitted outages.

These AI business ideas can help you make the most of the AI revolution, and start a business that uses AI to create value for customers.

I didn’t look back, I really wanted to make amends from yesterday. I honestly didn’t know I had this rhythm, I wasn’t sure ...