Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Alibaba Pictures Group, the Hong Kong-listed movie unit of Chinese e-commerce titan Alibaba Group Holding, has agreed to buy a supplier of cinema-ticketing system for 830 million yuan($ 134 million).

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

Vivenu co-founders: Jens Tiechert, Simon Hennes and Simon Weber The land rush into ticketing continues. Vivenu, the Dusseldorf based SAAS company has just completed its Series B financing round, ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

New platform offers intuitive design, $1.52 flat-rate pricing, and a mission-driven model that gives back to conservation. At the heart of Pegasus is the Pegasus Promise: with every ticket processed, ...

The Denver Center for the Performing Arts is set to roll out a brand-new ticketing platform in January 2025. As part of this transition, all DCPA ticketing services – online, phone and in-person – ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

In the unpredictable realm of business, crisis management is a crucial skill. A strong ticketing system can be an invaluable tool in navigating these challenges effectively. This blog post delves into ...

Traffic stops in New Jersey are getting a digital revamp: electronic tickets. At least a dozen police departments, including Clinton Township, Mountainside and the New Jersey State Police, have ...