Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

The world of sports betting and iGaming continues to expand day-by-day, leading to a rising need for tailor-made software.

Quick-service restaurants are at the forefront of deploying new tech to lower operating costs and even increase revenues.

A review of the nearly 50 startups presented revealed the overwhelming dominance of B2C sports tech solutions. The floor was ...

Concert tickets, notably to American music superstar Taylor Swift’s recent Eras Tour, can be so in demand, buyers are willing ...

Companies possess vast libraries of legacy applications built over decades, but these systems often cannot support modern AI ... of in a fraction of the time." Technical debt — the accumulated cost of ...

Salesforce unveils a $7 billion AI agent platform to automate enterprise workflows, reimagine Slack, and solve the widespread failure of corporate AI projects.

Mondoo Inc. is pitching its capabilities as the first “agentic vulnerability management” platform to not only categorize but ...

Lenovo (HKSE: 992) (ADR: LNVGY) and Sphere Entertainment Co. (NYSE: SPHR) announced that, for the first time ever, Lenovo’s ...