Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

The world of sports betting and iGaming continues to expand day-by-day, leading to a rising need for tailor-made software.

A review of the nearly 50 startups presented revealed the overwhelming dominance of B2C sports tech solutions. The floor was ...

Concert tickets, notably to American music superstar Taylor Swift’s recent Eras Tour, can be so in demand, buyers are willing ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce unveils a $7 billion AI agent platform to automate enterprise workflows, reimagine Slack, and solve the widespread failure of corporate AI projects.

Bengaluru has taken a remarkable stride toward solving its long-standing traffic woes with the launch of its first hi-tech ...

The global mobile payment market is experiencing rapid growth, driven by increasing penetration of smartphones and growing ...

A heartwarming story of grit and perseverance has taken social media by storm. A Tamil Nadu-based man, Abdul Alim, has shared ...

Dynamic pricing lets e-commerce businesses adjust prices in real time based on demand, competition, and data, boosting ...