For Urgent Service Requests (e.g. no power, water leaks, roof leaks, no cooling or no heat) call the Facilities Management Service Center at 978-934-2601. For Non-urgent Service Requests please submit ...

For community members, the process of submitting service requests to the city is largely unknown and confusing. The City of ...

To address these challenges, Waukegan turned to Comcate and its CRM/311 solution for its ability to automate request routing, enhance communication with residents, and streamline internal workflows ...

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