High rating highlights Scality’s ability to deliver cyber-resilient storage and world-class customer supportSAN FRANCISCO, ...

Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding ...

If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.

Forvis Mazars LLP, one of the largest public accounting and consulting firms in the United States, has achieved a Net Promoter Score® ...

CallTower Honored with Top NPS Rating by AVANT Trusted Advisors for Outstanding Customer Satisfaction SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Oct. 02, 2025 (GLOBE NEWSWIRE) -- ...

For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...

LG Uplus announced on the 19th that it has introduced a large language model (LLM) into its roaming chatbot. According to LG ...

Telecom customer experience has evolved from basic metrics to real-time, data-driven, personalized engagement, creating new ...

Profitable Customer Value (PCV) refers to how much profit your customers generate due to marketing. This is the measurable ...

It’s almost the annual general meeting (AGM) for owners of Aussie Broadband Ltd (ASX: ABB) shares. Is the ASX telco share a ...