High rating highlights Scality’s ability to deliver cyber-resilient storage and world-class customer supportSAN FRANCISCO, ...
Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding ...
If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.
The Sociable on MSN
From NPS to Growth: How Delivery Excellence Fuels Account Expansion: Op-Ed
For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...
LG Uplus announced on the 19th that it has introduced a large language model (LLM) into its roaming chatbot. According to LG ...
A COURIER and logistics company has been shortlisted for a customer service award. Salisbury courier and logistics provider ...
ALLO plans to quickly expand Smart Schools across their footprint in Nebraska, Arizona, Colorado, and Missouri. By extending secure, personalized Wi-Fi into more spaces where people learn and live, ...
The average customer flow in remodeled stores of Yonghui Superstores has increased significantly, after the Chinese retailer ...
Customer journey optimization helps you understand, refine, and improve every interaction a customer has with your brand. It ...
Swansway Motor Group has reiterated to its workforce and the broader industry the importance of getting customers to test ...
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