Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

Microsoft has joined the World Nuclear Association (WNA), a London-based international non-profit organization. According to the WNA, its membership is responsible for around 70 percent of the world's ...

Microsoft has signed a five year deal to use GPU services from neocloud Nebius Group. The contract is worth $17.4 billion over the half decade, although further services and capacity could bring the ...

The latest U.S. Energy Information Administration (EIA) report delivered a market-moving surprise: commercial crude inventories climbed sharply last week, defying expectations of a drawdown. The data ...

Opendoor Technologies recently made headlines with the appointment of Kaz Nejatian as CEO and the return of co-founders Keith Rabois and Eric Wu to the Board of Directors. This leadership reshuffle ...

We are excited to announce that Microsoft Dynamics 365 Contact Center has achieved HITRUST risk-based, 2-year (r2) certification—one of the industry’s most rigorous benchmarks for healthcare data ...

Jeff (he/him) is an Evergreen Editor at Game Rant and former Evergreen Lead at DualShockers. He's been writing mini video game reviews for his friends ever since High School. He graduated with his MFA ...

Abstract: The application of power modules under higher voltages and power densities has become increasingly widespread. However, this trend also highlights growing concerns regarding the reliability ...

Get ready for your aha moment: Every weekday, host Meghna Chakrabarti pierces your news bubble to expose the whole story. Getting answers to the questions that need to be asked, examining our history ...