The digital transformation project was delivered by Microsoft ERP, CRM, and Power Platform specialist, Nexer Enterprise ...

Gone are the days when women in boardrooms or at the helm of major institutions were a rarity. In assembling our biennial list of the Most Powerful Women in Washington, we had the opposite problem: We ...

Microsoft has joined the World Nuclear Association (WNA), a London-based international non-profit organization. According to the WNA, its membership is responsible for around 70 percent of the world's ...

Microsoft has signed a five year deal to use GPU services from neocloud Nebius Group. The contract is worth $17.4 billion over the half decade, although further services and capacity could bring the ...

Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

BRUSSELS (Reuters) -The European Commission said on Friday it had accepted commitments offered by Microsoft to address competition concerns related to its Teams platform. EU regulators had ...

We are excited to announce that Microsoft Dynamics 365 Contact Center has achieved HITRUST risk-based, 2-year (r2) certification—one of the industry’s most rigorous benchmarks for healthcare data ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

In today’s voice-first world, it’s not enough for systems to simply hear what users say. They need to understand it with precision. In high-stakes environments like healthcare, finance, or enterprise ...

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