Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...
We are excited to announce that Microsoft Dynamics 365 Contact Center has achieved HITRUST risk-based, 2-year (r2) certification—one of the industry’s most rigorous benchmarks for healthcare data ...
In today’s voice-first world, it’s not enough for systems to simply hear what users say. They need to understand it with precision. In high-stakes environments like healthcare, finance, or enterprise ...
Singleclic released its 2025 Dynamics 365 Readiness Primer to help teams prepare for this fall’s Release Wave 2. The guide ...
Anthropic’s Claude AI models are now accessible through Microsoft 365 Copilot. Opus 4.1 can be used in Microsoft’s Researcher ...
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Manage projects and processes seamlessly with Microsoft Visio and Project, each less than $50
TL;DR: Get lifetime licenses for Microsoft Visio Pro 2024 and Microsoft Project Pro 2024 for Windows — both $49.97 until ...
Microsoft 365 deals and discounts are back! After Microsoft announced a price increase for Microsoft 365 Personal and Microsoft 365 Family, sales on the software suite dried up. Right now, you can ...
According to the firm, the deployment of G12R modules is expected to improve the balance of system (BoS) efficiency and reduce the levelized cost of energy (LCoE). Image: Vikram Solar. Indian solar ...
Microsoft has joined the World Nuclear Association (WNA), a London-based international non-profit organization. According to the WNA, its membership is responsible for around 70 percent of the world's ...
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