Effective call center coaching techniques will turn call center QA insights into action, boosting agent performance, FCR, and CSAT, while elevating customer experience.

Games QA has become critically important in ensuring a game's success, and working with the right team can be ...

Redesigning a large legacy website is often one of the most revealing exercises a company can go through. It exposes ...

TestWheel, a leader in intelligent test orchestration, has introduced a dedicated Jenkins Plugin to streamline test execution within CI/CD pipelines. The plugin enables development and QA teams to ...

QA Sphere, the AI-powered test management system for software developers, has announced the launch of ap1, a new Asia-Pacific deployment hosted on AWS Singapore.

Founded in 2020, Synthesized helps enterprises like Deutsche Bank and UBS accelerate software quality assurance.

AMSTERDAM — Environmental testing will being soon at the site of a former gas plant along the Mohawk River near Riverlink Park. A field crew engaged by National Grid will investigate sediments in the ...

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