Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

The city of Marco Island has a new online payment portal and interactive voice response (IVR) phone payment option which will ...

Today, Agibot officially launched its next-generation industrial-grade interactive embodied robot, Agibot G2. Built to ...

Salesforce today at the start of its massive Dreamforce user conference in San Francisco released Agentforce 360 with advanced capabilities for building, deploying, and governing enterprise-grade ...

Corrie Barry says keeping the customer at the center is key to a resilient company that can keep up with changing technology ...

Former NDP MLA Peter Bjornson is one of three candidates competing for an opening in Ward 3 of the Louis Riel School Division ...

It's a busy fall for Roku TV users, with tons of new features and upgrades coming to their streaming platform of choice.

This innovation reduces response times and increases efficiency in monitoring and management operations, it stated ...

The hair care company has focused on automating high-volume, low-friction tasks like membership management to free up ...

While expanding AI Mode to seven new Indian languages including Bengali, Kannada, Malayalam, Marathi, Tamil, Telugu, and Urdu ...

The psychological conditioning produced by 1990s devices such as Tamagotchi is relevant, and even uncanny, when facing the trends of the 2020s and potentially beyond. Indeed, the Tamagotchi-clutching ...