Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing business. Interactive voice ...

Failure to get sufficient current to devices when they need it results in voltage droop, timing delays, and functional failures.

Artificial intelligence is hungry. From training massive language models to powering real-time inference in the cloud, the computational demands of AI are skyrocketing. This insatiable appetite has ...

These startups are shaking up customer interactions and enterprise automation through advanced voice technologies.

Technology conferences often follow a familiar arc. Product launches. Customer stories. A few bold predictions. But at Twilio Signal 2025, something more ambitious was underway: a reframing of what ...

Discover how NLP and AI are impacting search, changing SEO best practices, and how investors can take advantage of these ...

With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...

Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

Primary focus on leveraging breakthroughs in AI to improve part quality, speed the design process for additive manufacturing, optimize manufacturing workflows and enhance ease-of-use in factory ...

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone ...

Waterford-based Klearcom is establishing an office in New Jersey, adding 20 jobs to support its growing business in the US. The company is planning to hire sales and customer service staff in the ...