A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better ...

To submit, pitch your idea to Special Projects Editor Scott Suttell at [email protected]. At Crain’s, we strive to deliver ...

There is likely a presumption that a new employee’s Form Two English class session on how to write a formal letter covered ...

LinkedIn CEO Ryan Roslansky says he uses Microsoft’s Copilot AI to draft almost all of his emails. He especially uses AI to write “super high-stakes emails” like the ones to his boss, Microsoft CEO ...

With this method, you can use ChatGPT to uncover blind spots in your business and find gaps in your sales process that might ...

Jane Harper answers a reader’s question about how to handle communication issues at work and keep remote team engagement on ...

Leaders at Dell and IBM achieved historic turnarounds because they understood how the cultural triggers of norms and rituals shape behaviors.

It's not just students, more professors are using AI in the classroom. But they say more guidance is needed on how to use the ...

Available for Microsoft 365 Copilot users, the new agents will help you create, edit, and analyze your documents, spreadsheets, and presentations.

AI features are crowding into Google search, Gmail, iPhones, Windows laptops, and other products. If you're suffering from AI ...

Lifeguard reports that AI-driven scams are rising rapidly, with billions lost annually. Consumers must stay vigilant against ...

"Regardless of whether or not you are at fault, [the AI] will mirror your energy, providing additional rationale for why you are right and your partner is not," said Bent. "This can fuel division ...