How My Dishwasher Hunt at Lowe’s Became a Master Class in Missed Moments

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Tariff tousles result in UPS destroying, not delivering some packages

UPS and other shippers are having to gather additional customs information to clear some international shipments. They don't ...
CNET

Don't Remember Someone's Number? Here's How to Use T9 Dialing on iPhone Instead

Apple introduced T9 dialing to all iPhones when the tech giant released iOS 18 in 2024. With T9 dialing, you can call someone just by typing their name into your iPhone's Phone app. That means you don ...
SecurityWeek

Vulnerabilities Allow Disruption of Phoenix Contact UPS Devices

Phoenix Contact this week announced patches for several vulnerabilities affecting its QUINT4 uninterruptible power supply (UPS) products.

UPS is classifying some imports as Russian aluminum and charging a 200% tariff. Customers say it's a huge mistake.

UPS is applying the wrong tariff rates, including a 200% charge for Russian aluminum, to some US-bound shipments, customers say.

UPS told me my package was being disposed of. I emailed the CEO to save it.

One Canadian business owner said that he's starting to use FedEx instead of UPS as UPS shipments face delays and confusion ...

What you need to know about delivery text scams | Consumer Reports

Spotting what’s real and what’s a rip-off isn’t always easy—but Consumer Reports has tips to help you stay a step ahead.