Running a call center is about more than just answering phones. Every call, every second of talk time, and every interaction ...

ICE is paying tech billionaire Peter Thiel's Palantir surveillance and analytics firm $30M to develop ImmigrationOS software ...

"We fired the SEO company that we used to use. I no longer care about ranking on Google," said the founder of Geek Window ...

The Milwaukee Police Department (MPD) is pursuing upgrades to technology used to track phones during investigations. Known as ...

The strongest accounting relationships are built on steady, ongoing communication. A quick 10-minute call once a month can ...

District U-46 plans to spend nearly $1 million on a computerized school bus transportation system that is programmed with stop-by-stop directions, will idenify students as they board, and ...

If you want to position generative AI as part of an enterprise transformation, here are some steps I recommend: 1. Define ...

You'll get access to an ad-free website with a faster photo browser, the chance to claim free tickets to a host of events ...

The same day Gov. Ron DeSantis signed the new law targeting similar behavior earlier this year, the Hillsborough County ...

Plus: A ransomeware gang steals data on 8,000 preschoolers, Microsoft blocks Israel’s military from using its cloud for ...