As a leadership and team coach, I frequently encounter situations where managers feel ill-equipped to give their team members negative performance feedback. These conversations can be particularly ...

The concept of Key Performance Indicators (KPIs) sounds like it should solve all problems by measuring how effectively an individual, team, or organization is achieving important goals. But in ...

It's odd that we even need to say this in 2024, but, we’re all humans. And part of being human is that everyone—including employees and executives—can and should be emotional. I’m not talking about ...