Developments in artificial intelligence mean fund manager Ark Investment Management LLC can get by with fewer human recruits, ...

AI browsers are no longer just an idea; they're already here. Microsoft has built Copilot into Edge, OpenAI is testing a sandboxed browser in agent mode and Perplexity's Comet is one of the first to ...

When you hear the phrase “inclusivity in the workplace,” you typically think about people—diverse backgrounds, perspectives, and experiences. Yet, now there’s a new team member entering your ...

We stand at the precipice of a technological revolution that could transform every aspect of business and society. Artificial intelligence promises unprecedented efficiency, accuracy, and innovation.

The same technology that was supposed to put graphic designer Lisa Carstens out of business is now keeping her busier than ever. Carstens, a longtime freelancer based in Spain, spends a good portion ...

As customer expectations rise and digital interactions multiply, organizations are racing to integrate AI into their customer experience (CX) strategies. Yet, despite growing tech budgets, many CX ...

As people embrace ChatGPT and other large language models, University of Michigan anthropologist Webb Keane says it's easy ...

Elon Musk's artificial intelligence company xAI is looking for people who can help its chatbot Grok understand the world of ...

NEW YORK — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI has been revolutionizing industries, and agentic AI is proving to be a particularly ...