Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.

As the federal government shutdown enters its tenth day, one major health care issue has continued to be a sticking point: ...

The vote was 49-45. Two Democrats joined Republicans to advance the bill, and Republican Sen. Rand Paul of Kentucky voted ...

The Port St. Lucie Sports Club professional men's team will compete in USL League One and begin play in spring 2027. A ...

A majority of parents of kids ages 11 to 12 said their child has a smartphone, a Pew Research Center survey published October ...

Early childhood developmental care coordination with the Information and Referral Federation of Los Angeles County 2-1-1 call center (211LA) is effective for helping families access services earlier ...

The exclusive story of how Pavlo Yelizarov went from TV talk-show producer to the creator of Ukraine’s premier military drone ...

Detroit nearly pulled off some trickery to begin "Sunday Night Football," until the officials called the play back.

After falling to low 50s to kick off our Tuesday, this afternoon we warmed back up to around 80° and saw plenty of sunshine! There was a light steady breeze out of the northeast that will continue ...

The coffins crossed into Israeli soil from Gaza after being collected by the Red Cross, Israel Defense Forces says.