A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...

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My mom needed a phone to stay connected in her new assisted living apartment, but most smartphones were too complex for her. Here's how I simplified her setup so that she can still make phone calls.

Google shared today that two of the best features on Pixel phones are gaining access within Android Auto in the near future.

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No one likes dropping offline, especially if you need to stay in contact. Get expert tips for boosting your cellphone signal on iPhone or Android.

Call recording is easier than ever on an iPhone. Here's how you can record your next call and even get a transcript - in a couple of taps.