The next release of Agentforce will provide a platform for building, deploying, and controlling agents to power the agentic ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Certinia in its various incarnations across the years has been a long-standing fixture at Dreamforce. This year is no ...

Here’s what this new playbook reveals: • The attack surface is every user. Any employee with a login can unknowingly open a ...

A panel of senior mortgage executives at The Sales Mastery event talked about how leaders should be adding value in this ...

KrispCall, a leading cloud telephony platform, announces that its integration with Salesforce is now live, with KrispCall officially listed on the Salesforce AppExchange This strategic partnership ...

The AgentCore MCP server offers built-in support for runtime, gateway integration, identity management, and agent memory.

With Bitrix24's all-in-one CRM view, sales and support teams can finally say goodbye to juggling multiple tabs and scattered data. Now, everything needed to serve clients, close deals, and follow up ...

Wall Street’s “fear gauge”, known as the Vix, remained escalated compared to last week, having jumped 36.6pc in a single day.

Okta chief security officer David Bradbury talks security by default, and explains why he thinks time is running out for the shared responsibility model.

If you’ve been anywhere near an enterprise SOC in the past 18 months, you’ve seen it. The alerts that don’t map to a person.

Tips for Building a Culture of Kindness from Experts We asked industry experts to share one thing their company does to ...