Burnout recovery explained: expert tips for healing and prevention, including key signs to recognise, how to reset burnout ...
Effective call center coaching techniques will turn call center QA insights into action, boosting agent performance, FCR, and CSAT, while elevating customer experience.
Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its people engaged?
Remote call center workers secured permission to seek early appellate review of a federal district judge’s novel ruling that limited which off-the-clock tasks count as part of their workday.
She represents the Lehigh Valley and the country on the global stage as a decorated athlete. But this week Talitha Diggs is back home in the Lehigh Valley to offer inspiration and support to some of ...
Washington Commanders running back Jacory "Bill" Croskey-Merritt wasn't supposed to be this good this early in his NFL career, but somehow, we are here, and he will have every opportunity to prove ...
Washington Commanders running back Jacory "Bill" Croskey-Merritt wasn't supposed to be this good this early in his NFL career, but somehow, we are here, and he will have every opportunity to prove ...
George Springer needed all his mental fortitude to keep himself from getting ejected during the Toronto Blue Jays’ game on Tuesday against the Boston Red Sox. Springer came up to bat in a big spot as ...
UNITED NATIONS (AP) — From France to South Korea, South Africa to Suriname, leaders gave strong support Tuesday to the U.N. chief’s call to work together to address global challenges – war, poverty ...
Canada's Prime Minister Mark Carney delivers a speech as he takes part in a high-level international conference for the peaceful settlement of Palestinians and the implementation of the two-state ...
The mayor of London, Sadiq Khan, has fired back at Donald Trump’s false claims that Sharia law is being introduced in the British capital, calling the US president “racist,” “sexist,” “misogynistic” ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results