Could a simple call to the helpdesk enable threat actors to bypass your security controls? Here’s how your team can close a ...

While major questions remain about the future of the region, the exchange of hostages and prisoners marked a key step toward ...

A Meet and Greet with S.C. Attorney General Alan Wilson, who is running for governor, will be held from 4:30-5:30 p.m.

AI is already reshaping how store associates work, but success depends on more than adopting the latest technology.

Freelancers must offer clarity in their positioning to command higher rates and differentiate themselves beyond just price.

According to lots of customer complaints on social media, forums, and online reviews, these grocery store chains have the ...

As per a fascinating research paper published earlier this month, rude queries elicit more accurate responses from ChatGPT ...

Founders use nonverbal cues to win investors, customers & employees. Here are lessons from a top body language expert on ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

Halloween activities get underway this weekend with All Hallows' Eve at Stuhr Museum. And the Grand Island Little Theater's ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...