A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...

They are using the pattern recognition capabilities of AI to sort a cacophony of caws and rumbles and chatter into individual ...

Sherlock Holmes, the famous fictional detective, believed that his brother, Mycroft, could also have been a brilliant solver of crimes if he had not been ...

The ‘you’ve got mail’ era already feels like a lifetime ago, but in the week dial-up connections are finally turned off by AOL, Liam Murphy-Robledo talks to the pioneers of commercial dial-up internet ...

For decades, quantum computing has felt like something out of science fiction — abstract, theoretical, and always “10 years ...

Sabrina Farmer explains how GitLab’s platform for the software development lifecycle is using AI to help eliminate developer toil and drive innovation ...

Inside Higher Ed’s Voices of Student Success discusses how a new AI-powered tool helps colleges and universities streamline ...

These computers run off human neurons. Their developers believe they are the future of artificial intelligence.

At the CIO 100 event, host Lucas Mearian sat down with TruStone’s Gary Jeter and Mayka Thao to discuss post-merger ...

Dear Talked Out: Gentle but clear redirection might help. “I’m excited to talk to you about [X] but when we talk, I sometimes have trouble interjecting. It would mean a lot to me if you’d ask me about ...

Some abilities take years to master, but others can be picked up in just a few hours and still prove useful for the rest of ...

UC Berkeley turned lecturer Peyrin Kao’s name over to Trump, but that hasn’t stopped Kao’s solidarity organizing.