They claim repair requests are dragging on for weeks, appointments are canceled at the last minute, and they're left without the appliances. Sears Home Services says it takes care of every customer as ...

Lucid aimed to make life easier with a new key fob, but it made the experience very frustrating. Here's what owners are dealing with.

Since May, Kanu has relied on neighbors to help her up and down the stairs. But that crutch is not always there. Kanu has her ...