SaaS companies have claimed to put the customer first, but when you look at how software is bought, sold, and billed today, the customer experience is broken, and it’s often pricing and billing that b ...

When you start out, billing feels simple. Then the sales team starts closing custom deals, product adds usage-based pricing, and suddenly you're knee-deep in edge cases, and every invoice feels like a ...

Landry says he met with State Sen. Patrick Connick (R-Marrero) to discuss his request for a state investigation into bridge tolling. In the video, Landry said the problems were "caused by Governor ...

There are three reasons we keep getting stuck with dud government programs in this country, and it’s time for voters to kick up a fuss, writes Chris Richardson.

From cancer biology to proactive health management, customized care is changing patient outcomes, but what are the costs and accessibility challenges?

The timing of streaming billing cycles, and a decision by Disney to stop reporting subscriber numbers, will likely obscure any impact on protest cancelations.

SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring the right metrics, and ensuring data quality.

A looming deadline at work, a clogged toilet, an argument with a loved one—these daily hassles can make any day feel more stressful. When these demands pile up, it can feel overwhelming, like there's ...

Royals Data Dugout writes about their offseason plans. It also has a list of Royals blogs to keep up with during the offseason. Hint: most are ones we link to a lot, but if you want them in one place, ...

T ermites are a particularly troublesome pest, because they can cause serious damage to your home, and are notoriously difficult to get rid of. If you notice any of these wood-chewing creatures, or ...

That is where the major political risks lies for National. Polling shows the cost of living remains voters' number one concern - and the power bill is part of that pain. Electricity prices have jumped ...