Dealerships occasionally find themselves under fire, and more often than not it comes down to questionable sales tactics. Sometimes, though, that reputation comes from questionable service dealings.

When buying or trading in an SUV most people think first about price, features, reliability and aesthetics. Dealers think about many of the same things plus resale value, cost of maintenance, parts ...

At Steve’s Tire and Auto in Minneapolis, oil change prices range from $47 to $82. According to the shop's general manager Rob Stadtler, several inflation-related factors have pushed prices higher in ...