In some cases, you can fix this issue by converting your Word document into another encoding. Open the document you want to convert, then click "File." Go to "Options" at the bottom of the startup ...

Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...

This might take several minutes. As the message says, it can take forever to open the document in some cases. It happens due to the following reasons: The downloaded file is corrupt. The downloaded ...

Microsoft has released an out-of-band Office update to fix a known issue that caused Word, Excel, and Outlook to crash after installing the KB5002700 security update for Office 2016. The company ...