A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

A headteacher has made a "call to action" to help children with special educational needs and disabilities (SEND) in Stockton. Kerry Coe, headteacher of St John the Baptist Primary School in Ragworth, ...

Texans safety Jimmie Ward, pictured here at a previous team event, was no-billed by a Montgomery Country grand jury months after being accused of third-degree ...

A clear example is the Phone app, where answering a call now requires a horizontal swipe instead of a vertical one or single ...

Discover how iOS 26's call screening lets you silence, screen, and transcribe calls for better control and fewer interruptions.

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

In this post, we will show you how to fix the error message “This feature has been blocked by your system administrator” in the Phone Link app on Windows 11/10 ...

Charles Darwin suggested in 1871 that spoken language originated with instinctive sounds, like squeals or yells, which humans ...

The NFL instructed refs to strictly monitor offsides, particularly scrutinizing the Philadelphia Eagles' tactics. Craig Carton gives his in-depth assessment. Bill to avert government shutdown stalls ...

Have you played around with the new iOS 26 yet? Here's how to download it on your iPhone if you haven't yet — once you do, you'll notice several new changes, including a clear design called Liquid ...