The evolution from omnichannel to opti-channel represents a fundamental shift towards intelligent, data-driven customer ...

HubSpot reports that AI-driven search is altering content strategies; businesses must diversify across channels to engage ...

Planful's Steve Welsh shares practical steps on how to move beyond basic automation and into AI that truly understands the ...

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Zoom bets on free AI to drive enterprise adoption, despite evidence the highest return on investment comes from back-office automation.

So far, the Microsoft Copilot Studio allows users to choose between models from OpenAI or Azure Model Catalog, but now users will also be able to select Claude Sonnet 4 and Claude Opus 4.1. To make ...

In 2025, Dmitry Orekhov, the CEO and partner of Platform24, was named Telecommunications Executive of the Year at the Stevie ...

The rollout of the H-1B visa change has sown confusion – and some fear another ‘body blow’ for US science.

Acumatica has announced the general availability of its 2025 R2 ERP Platform. The R2 release features new and updated enhancements that improve usability, ...

Allete's acquisition by the Canada Pension Plan creates an arbitrage and tax-advantaged income opportunity. Read more on how ...

After a few years of testing, failures, successes and learning, here are five expectations I’d set with executives around AI.

Coinbase and CloudFlare believe this system has many uses. For example, an AI assistant that helps users search for information could visit many websites and automatically pay small amounts for single ...