End-of-year and holiday events can put enormous strain on digital systems; October is a critical window to test, tune and prep systems before demand surges.

In late 2024, Amazon introduced Rufus, a generative AI chatbot that helps people shop. It was a curious move for Amazon since the company already has Alexa, which has become a household name at this ...

NEW YORK (AP) — OpenAI is turning ChatGPT into a virtual merchant that can help sell goods for Etsy and Shopify as the artificial intelligence company looks for new revenue in online commerce. ChatGPT ...

AI is disrupting e-commerce as major players led by Amazon, Walmart, eBay and Meta roll out shopping chatbots.

Amazon's Prime Big Deal Days highlight an important consumer lesson: not all "sales" are genuine discounts. The new Rufus AI tool can help you verify price history.

Learn how to implement AI search to improve product discovery and lift conversions with simple tests, speed checks, and practical privacy steps for IT teams.

Can AI make you a better gift-giver? According to a new poll of 2,000 U.S. adults, one in three find AI to be a helpful assistant when they shop. And over half (57%) already use AI tools to assist ...

Discover how AI shopping bots transform digital marketing with smarter personalization and engagement. See how your business can benefit.

A growing number of Americans are using chatbots for a growing number of questions. A new survey from LendingTree finds that nearly half of chatbot users are turning to the platforms for financial ...

Just a heads up, if you buy something through our links, we may get a small share of the sale. It’s one of the ways we keep the lights on here. Click here for more. Amazon has found yet another way to ...

Discover how ChatGPT Shopping is changing e-commerce with AI-powered convenience, curated recommendations, and seamless transactions ...

Discover how ChatGPT Instant Checkout is transforming online shopping with seamless comparisons, personalization, and one-step purchases.