SalesForce CEO Marc Benioff apologized for previous comments in support of President Donald Trump's plan to send federal ...

Expanding Denver CIO Suma Nallapati's role to include AI, both in title and scope, is intended to support the advancement of ...

One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

With the AI agent platform Salesforce Agentforce 360, companies can develop AI agents in the future. In Agentforce IT Service ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...

It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

OpenAI can hardly announce a new product before a chorus of tech pundits declare it will kill a bunch of other applications.