Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Hackers have released Qantas customer data onto the dark web. Here's what experts say to look out for if you think your ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

Discover 8 essential features to boost engagement, automate renewals, and scale effortlessly. Learn how the right Salesforce ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

PostcardMania, the $119 million marketing technology company with a team of over 395 employees, today announced the launch of its new Salesforce Marketing Cloud integration, PCM Integrations. The ...

You can easily create an email template in Outlook to save yourself time and the trouble of repetitive formatting. Here's how ...

Salesforce.com Inc has agreed to buy workplace messaging app Slack Technologies Inc in a $27.7 billion deal, the biggest by the cloud-computing pioneer as it bets on an extended run for remote working ...

PostcardMania has launched its new Salesforce Marketing Cloud integration, PCM Integrations, to power personalized trigger-based direct mail.

Salesforce said on Wednesday it would spend $1 billion in Mexico over the next five years, as the cloud software provider ...

Ahead of painter Robert Rauschenberg’s centennial this fall, a new book details how he was fueled by looking to the sky ...

You can create a group email in Outlook to save yourself the time of adding a list of people as recipients.