Cloud-based software company Salesforce.com Inc is in talks to acquire workplace messaging app Slack Technologies Inc as it seeks to expand its offerings to businesses, people familiar with the matter ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Quick Suite helps you cut through the noise of fragmented information, siloed applications, and repetitive tasks to focus on what matters.

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Mar Vista Investment Partners, LLC, an investment management company, released its “Mar Vista U.S. Quality Strategy” ...

Salesforce won’t negotiate with the Scattered Lapsus$ Hunters hacker group over millions of records stolen from users through ...

As part of his initial data strategy, Fleites created a modern data lake in the Amazon Web Services (AWS) cloud and developed the first use cases for machine learning.

Salesforce says it’s refusing to pay an extortion demand made by a crime syndicate that claims to have stolen roughly 1 ...

An online joke reflects a sincere fear about how A.I. automation will upend the labor market and create a new norm of ...

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content ...