A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...

There’s still nothing quite like a voice on the other end of the line. A well-timed call can eliminate ambiguity, reduce ...

Have you ever experienced low motivation and engagement among your students in online or distance learning? Perhaps you’ve noticed them keeping cameras off, microphones muted and contributing very ...

At Healthcare 2023, panelists highlighted how new primary care and patient communication models are enabling patients to stay ...

“Don’t be too nice, too polite,” Yuan said. “ In a Zoom call, people tend to be so nice. It’s becoming too formal. It’s OK to ...

Join us for an immersive virtual experience about Multiplexing - From Data to Discovery - starting Wednesday, October 1st, with webinars presented every Wednesday for 8 weeks! At 7:45am PT meet our ...

Young people are playing PC games, but they won't necessarily migrate away from Roblox like many assume, says Newzoo's ...

The parent company of Facebook, Instagram, and WhatsApp is having its big developer conference this week. Here’s everything to know. On September 9, Apple announced a series of new devices, and now it ...

Indigenous children could see their futures change under Ontario’s new child welfare agreement that gives First Nations more control.

OWC's dock combines two 10GbE ports into a 20Gbps virtual link through aggregation It also offers Thunderbolt 5 ports, 2.5GbE Ethernet and 8K display support Runs in a fanless aluminum enclosure ...