Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

When Brian Doubles became CEO of Synchrony in 2021, a global pandemic had upended the way companies thought about work. Remote options became ubiquitous, and many employees, when possible, were given ...

Discover how iOS 26's call screening lets you silence, screen, and transcribe calls for better control and fewer interruptions.

The remote work debate often focuses only on leadership or the employee, but according to a new doctoral dissertation from ...

Carney's office referred questions about Iddo Moed's comments to the office of Foreign Affairs Minister Anita Anand, which ...

Trump’s carefully choreographed photo of Netanyahu’s apology call is intended to reassure the Arab world that the United States can rein in Israel’s destructive foreign policy.

It’s now Day 6 of the shutdown, and the Democratic minority leader has challenged the Republican House speaker to a televised ...

Attorney General Pam Bondi is sparring with members of the Senate Judiciary Committee Tuesday as federal agents surge into American cities. Senators are questioning her about political influence ...

In the phone call, President of the Russian Federation warmly congratulated President of the Republic of Tajikistan on his birthday ...

1. Tap your Phone app. 2. While in a phone call, swipe down from the top-right corner of your screen to access your Control Center. 3. Tap Phone Controls near the top of your screen. To disable Voice ...

Teachers and administrators at Omaha-area school districts say stricter phone policies have benefited students' learning, ...