DoorDash claims its Dot robot is purpose-built for local delivery, and can switch between sidewalks, bike lanes and roads as ...

To frame an informed and accurate response to the question above requires a Virtual Twin model of production systems, so that we can accurately evaluate what our new or changed facilities and ...

Abstract: Machine learning (ML) is reshaping customer service, tackling the growing complexity and volume of customer requests. This article investigates the effects of ML on perceived service quality ...

Nationwide Transport Services (NTS), LLC, has built its reputation on the power of this model. Each customer pairs with a dedicated transport specialist who plans and executes the shipment. The ...

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