Ilya Bukshteyn, corporate vice president of Microsoft Teams calling, devices and premium experiences at Microsoft, used his ...

The enhanced Talkdesk for Microsoft Teams integration brings advanced contact center capabilities directly into the Teams platform, creating a unified workspace for agents, supervisors, back-office ...

Introduction In the changing digitalized world of 2025, your smartphone and Windows PC should be closely connected to make life productive, reachable, and enter ...

As computational power increases, the need to deal with heat generation threatens to hold back the AI chip manufacturing ...

The Trump administration said Friday it would raise application fees for the H-1B visa, causing companies and lawyers to scramble to advise workers.

Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

NPUs expand the capabilities of modern notebooks and accelerate AI services and functions. More and more applications are ...

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Rulebase is building AI “coworkers” to review customer interaction, keep fintechs compliant, and take the grunt work out of ...

In the 2025 world of high-speed progress, Productivity between devices is not a luxury anymore; it is a necessity. Organizing ...