Summarize your relevant work history, highlight key accomplishments, and include your education. Identify your main strengths, explain how you gained them, and show how they help your audience. Add ...

Clarify boundaries and expectations early to prevent client stress, identify bad clients and ensure a smooth freelance ...

True client-first leadership means understanding what clients perceive as valuable, both on a global and local scale, and ...

Your competitors are not just outspending you on traditional marketing—they’re outmaneuvering you in digital spaces where ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Over the past few years, the promise of new AI tools and systems has led companies to question just about everything. Figuring out how to create real value with these new tools, however, has proved ...

Change can be scary, which can activate the brain’s fight or flight response. So how can senior leaders help calm that threat response when introducing change initiatives? Research has shown that ...

Over the past decade, nearly every part of business has evolved. We design with the customer in mind. We produce faster and more efficiently. We run leaner operations, deliver quicker, market with ...

You can improve your PowerPoint presentations by both improving your presentation skills and making better use of the program ...

Role-play is more than dress-up. It's a structured form of experiential learning that helps children understand the “why” behind every profession. Set up a mini radio station, restaurant kitchen, or ...

Ghana is taking steps to introduce Front-of-Pack Warning Labels (FOPWL) on food products as part of efforts to address the rising burden of diet-related non-communicable diseases (NCDs). The ...

This is a column about a helpful trick that will radically improve your memory with minimal effort so you can learn faster. But before I get to the science behind the technique and how it can help you ...