PM on a Friday. It’s the CFO, and she’s frantic. She’s locked out of her account, needs to approve payroll, and her flight is ...

A breach of popular cross-platform communications app Discord may be incredibly serious, with a security research group ...

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

A small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination” were included in the leak, Discord informed users like me last week.

Moveworks, the leading agentic AI assistant for the enterprise, and Jamf, the standard for Apple management, today announced a strategic partnership to deliver a seamless and intelligent support ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Adopt a help desk platform to answer faster on every channel and win customers before they switch to a competitor. Set up ticketing, workflows, and reports so requests route to the right agent, common ...

It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...

A Django-based ticketing system for managing IT support requests. Users can log in, create, track, and resolve IT tickets. IT-Helpdesk-Ticketing-System/ │ manage.py │ README.md │ db.sqlite3 │ HELP ...

My regular route to and from home often takes me down the W/X freeway corridor: Those two, long city streets that parallel ...

Walters has never shied away from the fact he’d love another crack at coaching in the NRL. Earlier this year he conceded as ...

Could Keli Zinn, the most experienced athletic director Rutgers has ever had, lead the Scarlet Knights to glory?