Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

US stocks marched higher on Wednesday as Wall Street returned to rally mode while investors digested the latest Federal ...

Recovo launches recommerce software for brands, facilitating the resale of used garments on their platforms. It focuses on ...

Proof of human systems are designed to verify whether there’s a real person behind an online action without compromising privacy or usability.

Ilkley-based anti-money laundering software firm, SmartSearch has agreed to acquire Credas Technologies, a provider of ...

The AI Agent is a conversational interface that can summarize outages, gather diagnostics, identify root causes, and suggest remediation actions using natural language commands. The agent will provide ...

BUILDING COMMUNITY When Steve Wesley started Wesley Construction in 1984, there were no computers, just paper files. Checks ...

By letting domain experts automate without coding, Bengaluru startup Expressonic wants to make automation simple, affordable, ...

IRS 2025 update: remittance transfer providers get a break. A new 1% excise tax is coming, but early penalties for mistakes are waived. This relief gives businesses time to adjust, update systems, and ...

Salesforce has firmly stated it will not pay hackers demanding ransom after a group named ShinyHunters claimed to have stolen ...

Swapnil Wawge, SRE expert and Entrata Engineering Senior Manager, advocates for treating system reliability as a critical ...