In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

The Disks app takes over some more challenging commands, such as fsck, mount, parted, chown, and dd. This app is a handy GUI that also prevents you from having to edit the fstab configuration file ...

Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

The Remarkable Paper Pro is an excellent color e-ink digital notebook. It doesn’t support third-party apps, but for writing, ...

cDepartment of Maternal, Newborn, Child and Adolescent Health, and Ageing, Imperial College London, London, UK dDepartment of Epidemiology and Biostatistics, Imperial College London, London, UK ...

Perplexity makes its $200 AI browser Comet free worldwide, challenges Chrome, and launches Comet Plus with major publishers ...

Fairholt Cryptrix is an advanced web-based trading system that leverages cutting-edge AI and algorithms to simplify trading ...

A hacking group, operating as Scattered LAPSUS$ Hunters, launched a dark web leak site, threatening to release one billion ...

Indeed is an excellent job site for finding legitimate work-from-home jobs, indeed. When you begin a remote job search, just ...

The Trade Desk's low valuation and renewed buying interest may signal a prime opportunity for investors. See here for an ...

AppLovin stock surged 113%, but high valuation limits upside. Read why the rating is now "Hold" for APP despite strong growth ...