The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...
Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.
The Trade Desk's low valuation and renewed buying interest may signal a prime opportunity for investors. See here for an ...
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