SAVE UP TO 42%: As of Oct. 10, both the Amazon Echo Dot (5th Gen) and the Echo Dot Kids (5th Gen) are on sale for $34.99.

If Alexa lights up but won't respond on your Alexa-compatible device, there could be a number of issues at play.

Products in this story may be marked down for Prime Big Deal Days. Shop our full coverage of the event here — or, dive directly into the deals here.There’s always a seemingly endless number of deals ...