Why we’ve got integrity so wrong when it comes to KPIs By Chantelle Botha EVERY employment contract is a promise of value ...

Business intelligence and analytics tools are no longer optional to deliver real-time insights and support agile business ...

Managing guest communication for hotel groups is tough. The bigger the brand, the more complicated it can get.

That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

Whether you are a professional looking to sharpen your competitive edge, or a business owner seeking to build a data-driven ...

Cirrus TechVue introduces Kyubit BI to South Africa, a platform aimed at offering self-service dashboards and business ...

Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in ...

The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear ...

That all changed when I discovered two features in Excel most people don't know about: Watch Window and Custom Views. Together, they provided me with a way to track the numbers that matter without ...

People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...

The goal isn’t ‘more data’, it’s clearer loops from signal to action. The measure of maturity is shared accountability across ...