Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

Hackers and propagandists are turning to generative artificial intelligence chatbots like ChatGPT to make their operations seem more convincing to native English speakers, a senior official at the ...

Samsung Electronics has banned the use of ChatGPT and other AI-powered chatbots by its employees, Bloomberg reported, becoming the latest company to crack down on the workplace use of AI services amid ...