With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...

From today, GP practices across the country will have to overhaul the way they handle appointments - but it could lead to a "tsunami of requests". Here's everything you need to know ...

Cold calling usually isn’t a part of what real estate agents look forward to, but it still works if you do it right. Picking up the phone and having a direct conversation is one of the quickest ways ...

BLOOMINGTON — Indiana football coach Curt Cignetti turned back the clock on Saturday night as he weighed a pivotal decision that ultimately opened the door to a 63-10 blowout win over Illinois.

SHREVEPORT, La. -- Starting tomorrow, resident’s in several neighborhoods will soon have a chance to clear out clutter as part of the parish’s annual Fall Cleanup. The cleanup is scheduled for Friday ...

Top Senate Republicans and Democrats reached a deal Thursday night to tee up two votes on Friday on the two parties’ competing approaches to averting a partial government shutdown when current agency ...

House Republicans on Tuesday unveiled a stopgap funding bill to tide federal agencies over through the week before Thanksgiving, including an extra $88 million to help provide additional security for ...

Japan’s ruling party looks increasingly set to call an early leadership election, according to local media surveys, an outcome that would likely result in the departure of Prime Minister Shigeru ...

WARREN – After competing for nearly two decades, Warren Michigan Collegiate’s football team will have a place to call its own. This Saturday, the Cougars will unveil their new football stadium with a ...

The United Opposition is set to announce its official outfit name and symbol next week, in a bid to galvanise the support of the team under one umbrella identity in preparations for the by-elections ...

Victims of the late convicted sex offender Jeffrey Epstein will go in front of cameras on Wednesday, as the controversy over Epstein-related files reignites with Congress back in Washington this week.