MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...

Think about your CRM incidents. Think about your Salesforce ecosystem ... You have to use a vector database to transform that data into a source that's meaningful to any AI model, and Data Cloud is ...

That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

Skyvia MCP Server makes customer data available to AI tools via the open Model Context Protocol (MCP), so AI assistants can ...

We stopped treating data like a byproduct and started treating it like our most important product — fueling smarter decisions ...

Vtiger has announced a perspective on open source CRM as a flexible approach within CRM software, highlighting its adaptability, customization potential, and the responsibilities required for ...

Companies are expanding their development of unique AI applications in CRM, ISG finds. Plus: The impact of social media posts on customers might be limited.

Discover the challenges faced by MarTech leaders in managing data fragmentation and how Customer Data Platforms (CDPs) offer ...

An AI data pipeline is a system that automatically moves data from its raw collection stage all the way through to training ...

AI's shift to inference at scale from model development is tilting data-center demand toward databases, especially those used by chatbots, coding agents and other AI agents, Bloomberg Intelligence ...

The model lets AI agents interact directly with graphical interfaces, such as filling forms, scrolling and operating behind logins.